Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect information that you voluntarily provide to us.

• Name and contact information
• Email address and phone number
• Billing and shipping information
• Order and transaction details
• Information you provide when contacting customer support
• Any other information you voluntarily submit to us

How We Use Your Information

We may use the information we collect for purposes including:

• Processing and fulfilling your orders
• Providing customer support
• Communicating with you about your orders
• Improving our website, products and services
• Sending important service-related communications
• Preventing fraud, abuse and unauthorized activity
• Complying with applicable legal requirements

Payment Information

Payments made through our website may be processed by third-party payment service providers. Depending on the payment method you choose, your payment information may be handled directly by the applicable payment provider.

Uncle Coffee does not intend to store complete debit card, credit card or banking credentials on its own servers. Payment processing is subject to the privacy policies and terms of the respective payment provider.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, remember preferences and improve your overall experience.

Cookies may also be used by third-party services integrated into our website, such as analytics, advertising or payment services.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Analytics & Website Usage

We may use analytics and similar technologies to understand how visitors use our website, including information such as pages visited, approximate location, browser type, device information and general usage patterns.

This information helps us improve our website, products and customer experience.

Sharing of Information

We do not sell or rent your personal information.

We may share limited information with trusted third-party service providers when necessary to operate our business, including:

• Payment processing providers
• Shipping and logistics partners
• Website hosting and technology providers
• Customer support and communication platforms
• Analytics and marketing service providers

These parties may receive only the information reasonably necessary to provide their services.

Data Security

We take reasonable administrative, technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill transactions, maintain business records, resolve disputes, comply with legal obligations and enforce our agreements.

Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to request access, correction or deletion of certain information.

You may also choose not to receive certain promotional communications by using the unsubscribe option provided in those communications or by contacting us.

Third-Party Links

Our website may contain links to third-party websites, services or platforms. Uncle Coffee is not responsible for the privacy practices or content of those third parties.

We recommend reviewing the privacy policy of any third-party website you visit.

Children's Privacy

Our website and services are not intentionally directed toward children where prohibited by applicable law. We do not knowingly collect personal information from children without appropriate authorization.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology or applicable legal requirements.

Any updated version will be posted on this page with a revised "Last Updated" date.